
“It’s not what you say…
Understanding the Impact of “It’s How You Say It it’s how you say it!” This crunchy phrase, said to me in the heat of an exchange, was



















Understanding the Impact of “It’s How You Say It it’s how you say it!” This crunchy phrase, said to me in the heat of an exchange, was
AUTHOR: JILL SCHRODER
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“These stories are doorways, opening us to our own journeys. This is a book to read over and over.” John D.
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“Your book reminds us that, though most, if not all, of our travails and triumphs may be personal and private, they are at least as valuable as any found in popular media.” Judith B.